Everything you need to know about our policies

Product Warranty

All our products come with a comprehensive warranty to ensure your peace of mind.

Coverage Period

  • Standard warranty: 1 year from date of purchase
  • Extended warranty available for purchase
  • Covers manufacturing defects and workmanship issues

What's Covered

  • Manufacturing defects
  • Material defects
  • Workmanship issues

What's Not Covered

  • Normal wear and tear
  • Accidental damage
  • Misuse or abuse
  • Unauthorized repairs

To claim your warranty: Contact our customer service team with your order number and proof of purchase.

Return Policy

We want you to be completely satisfied with your purchase. If you're not happy, we're here to help.

Return Window

  • 30-day return period from delivery date
  • Items must be unused and in original packaging
  • All tags and labels must be attached

Return Process

  1. Contact our customer service team
  2. Receive your return authorization number
  3. Pack the item securely with all original materials
  4. Ship the item back using our prepaid label

Refund Timeline

Refunds are processed within 5-7 business days after we receive your return. The refund will be issued to your original payment method.

Note: Return shipping is free for defective items. Customer is responsible for return shipping costs for non-defective returns.

Shipping Information

We offer fast and reliable shipping to ensure your order arrives safely and on time.

Shipping Options

  • Standard Shipping: 5-7 business days
  • Express Shipping: 2-3 business days
  • Overnight Shipping: 1 business day

Shipping Costs

  • Free standard shipping on orders over $50
  • Flat rate shipping available for all orders
  • Express and overnight rates calculated at checkout

International Shipping

We ship to select international destinations. Delivery times and costs vary by location. Customs fees and import duties are the responsibility of the customer.

Order Tracking

You'll receive a tracking number via email once your order ships. Track your package anytime through our website or the carrier's tracking portal.